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Warranty

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Protect your investment of a new roof with the most comprehensive warranty in the industry. To simplify your search for the best warranty, we've put ours under the microscope for your review.

Download our warranty here

Warranty and Maintenance of your tile roof

Obviously, there are a lot of questions to ask before beginning a major project such as buying a new roof. However, one of the measures that you can use to determine what type of value you receive from your new roof is the duration of the manufacturer's product warranty.

Some of the different product warranties offered in the roofing industry include Limited Lifetime, 50 Years, 40 Years, 30 Years, 25 Years, Accelerated, Prorated, and Non-prorated - to name several. The best way to determine which warranty is right for you is to compare the warranties side by side and consider which elements cover your needs best.

Some of the elements and key phrases you should look for when researching warranties include:

What is a "Fully Transferable" product warranty?
"Fully transferable" means that the warranty can be transferred an unlimited amount of times and thus provides the same value when you sell your property to the next owner, and the next owner sells it to the next buyer... and so on.

What is a "Non-prorated" product warranty?
Many warranties on the market are prorated in an accelerated manner. This means that the manufacturer will cover less and less of the product replacement costs as time goes on. Usually, more of the coverage is taken away during the early years of the product warranty. Non-prorated warranties provide full product replacement value to the very end of the product warranty, not just "pennies on the dollar" after a few years.

What are some of the limitations of product warranties?
It is important to understand the limits of product warranties. Usually, product warranties cover replacing product, but normally do not cover the labor to replace the product. With many products, the cost to replace one defective product in the middle of the roof requires that a much larger section of the roof is exposed. These costs are not covered by most product warranties.

If your product warranty requires preventative maintenance, know what is required to keep your product warranty in effect and how much it will add to the annual cost of the roof. Some roofing materials require extensive maintenance depending on the climate, others require very little.

Some specific questions to ask are:

Does your product warranty require increased attic ventilation? Many roofing products are affected by the attic temperature and inadequate ventilation will affect your warranty.
Does the underlayment product (i.e. felt) have a manufacturer's warranty? Your roof will be exposed to the harshest elements all year long. Your peace of mind should not be dependent upon a 1/8" membrane that is not designed for long term protection.
Ask about the product you are buying and how the contractor will install the product. Make sure the product is installed in complete compliance with the manufacturer's printed installation instructions. If the roof is not installed correctly, the manufacturer will normally void all product warranties.

What you should know about the company offering the product warranty.
It is important to know how long the manufacturer has been in business. Your product warranty is not much good if the company standing behind it goes out of business or changes ownership without transferring the product warranty coverage to previous buyers or the products. Ask for a copy of the product warranty and review it closely.

Beware of verbal warranties. All reputable manufacturers will have a printed product warranty statement. Read the fine print, and if you can't read it, get a magnifying glass and have a legal expert review exactly what you have signed up for. Warranties are legal documents that extend to you the protection of your investment. So, it is important to ask the questions before you buy the product. If the manufacturer is proud of their product warranty, they will gladly provide you a warranty to review and answer any questions you might have.

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